Privacy Policy

Welcome to SkillTechLab. We ‘SkillTechLab’ (‘we’, ‘SkillTechLab’, ‘Us’) are dedicated to protect your data privacy. This Privacy Policy is for you to understand how we collect, share and use your personal data given by you when you access our website owned by SkillTechLab while using our services and courses. This Privacy also describes your options regarding access, use, cancelling of consent, correction of personal data. Information which we collected through our services has limited purpose of providing our training and services according to your engagement with SkilltechLab.

For the purpose of securing your personal information we strictly follow applicable privacy laws. By using our services and training you automatically agree with our privacy policy mentioned here.

Data we collect:

We get some of your personal information directly when you decide to open a profile to get our services and trainings from us. We collect information like your personal data, how much data you are consuming for the content, and information from third party platforms you connect through our platform. We also get information about you and your operating devices, what services you are using from us, how much time you are spending with SkillTechLab and other related information while accessing our website.

Data You Provided:

Depending upon your use of our services, we collect data from you. When you open an account with SkillTechLab to use our services, we collect any data you put directly:

• Account Data: To access certain feature in the site, you need to open a user account where you will provide your name, address, email address, password, queries and your interests with us. We might also ask for further details like mobile no, photo id proof, skill interest, and date of birth. To create an authentic account, we will assign you a unique verification code.

• Profile Data: User will also provide information for a profile such as headline, biography, language, country, and other data. Some of your profile data might be publicly viewable.

• Educational Content: We also collect some educational/ content related data about your trainings, study materials, assignments, quizzes, purchase of your courses, when you will start and complete a course/ training, completion of certificates, other education related materials.

• Payment/ Subscription Data: If you purchase any courses from us, we will also collect some data like which mode you use for payment, payment account, payment account email address, account id, physical address and other related data to complete it. To comply with applicable laws, we work with third party to collect tax information legally.

• Customer Care Data: If you contact SkillTechLab for any concern and information, we will ask for your contact information, problem/ issues, and related data like name, name of your courses, and name of your services, messages, SkillTechLab user Id, transaction Id and related data. To solve your raised concern, we will use these data.

Payment Privacy Policy:

Your payment transaction will be processed through safe and secure payment gateway. We do not keep your debit/ credit card information in our server except the last four digit of your card.

Non-identifiable information:

We can also keep non-identifiable data in our end like-
- Browser Type
- Device Type
- Language Preference
- Time Zone
- Screen Size

Sharing Information:

If your employer pay for your subscription, SkillTechLab can share your given information with them. We can also share your information to our service providers like our trainers and sub-contractors. We control the rights to disclose your personal information as required by applicable laws. We can also disclose your personal data when we believe that disclosing your data is in need to protect the rights of our company for judicial proceedings and related legal processes.

Data from Third Party Sources:

We collect data from third parties and platforms. Data we collect from third parties also protected following applicable laws mention below-

1. We collect data from social media platforms, where you allowed showing your information and interests to display publicly.

2. Undertaking trainees where you are working as an employee benefiting our services.

3. We collect data from past and current participants of our program.

4. We can collect your data from public domains or government data base.

5. We can also gather your information though mail, surveys, queries.

6. For the improvement purpose of our services and products, we might add data from our site as well.

Personal Information modification, update, removal and rectify policy:

• SkillTechLab allows user to update, remove, and change their personal information at any time with us.

• If we identify that the information you have given is false, suspicious or wrong by any means, we will immediately ask you to give the proper information or remove your account permanently.

• We are careful to maintain the privacy of your data in a manner that protect malicious errors.

SkillTechLab can change the privacy policy at any time without any prior notice to users.

Where we will use your personal information:

We collect your personal information through the website, email, surveys, social platforms or when you are looking for specific service or training. We use your personal information for,

• Provide you the services we offer

• Communicate you through your given information

• Asses the need of your requests to determine what kind of services and courses you will be needed

• Expert job support guidance

• Receiving your queries and requests regarding our service and training.

• Feedback against customer support requests.

• Sharing special offers, discounts, promotional and marketing offers.

• Your personal information will use to connect with you from SkillTechLab about the course content, products, site content, and services through mail, phone and chat. By agreeing with our privacy policy, you are giving us the authority to follow the same.

Communication with users and clients:

We will use your email id to send our marketing promotional tools and newsletters time to time. If a user no longer interested to receive such newsletters and promotional emails from us, one can choose the option not to receive it according to the instructions given in emails they receive from us.

We will send emails to users to inform any announcement for occasions in need. In case, if our services are temporarily unavailable or under maintenance, we will inform our users.

Privacy Policy last updated on 22.04.22 by SkillTechLab.